Returns & Replacements
We stand behind the quality of our outdoor power equipment and genuine service parts. If you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Log into your account or use our guest order tracker to request a Return Merchandise Authorization (RMA) number.
Pack with Care
Securely place the item in its original box, ensuring all manuals, hardware, and protective materials are included.
Attach Shipping Label
Affix the provided prepaid shipping label to the outside of the package, ensuring any old shipping labels are fully covered.
Receive Your Refund
Once our warehouse inspects the returned equipment, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing